- Introduction
287 Storage (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our self-storage services and through our website located at https://287storage.net.
By renting a storage unit, submitting information through our website, or communicating with us, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect personal information necessary to provide storage services and manage customer accounts. This may include your name, mailing address, phone number, email address, government-issued identification, vehicle information (if applicable), rental agreement details, and payment information such as credit or debit card details or bank account information.
We also collect account-related information such as payment history, communication records, and service activity related to your rental.
When you visit our website, we may automatically collect technical information including your IP address, browser type, device information, access times, referring URLs, and website usage data through cookies and similar tracking technologies.
We do not intentionally collect sensitive demographic information such as race, religion, political affiliation, or similar categories of protected personal data.
Certain areas of the property may be monitored by video surveillance cameras for security, safety, and operational purposes. Cameras are not installed inside private storage units. Surveillance footage may be retained for a limited period consistent with operational and legal requirements.
- How We Use Information
We use personal information to:
- Process rental agreements and payments
• Provide customer service and account support
• Send billing notices and account updates
• Respond to inquiries and service requests
• Improve website functionality and service quality
• Maintain property security
• Comply with applicable federal, state, and local laws
We do not sell, rent, or lease personal information to third parties.
- How Information Is Shared
Personal information may be shared with trusted third-party service providers when necessary to operate our business. These may include:
- Payment processors
• Website hosting providers
• Accounting and bookkeeping professionals
• Legal advisors
• Law enforcement or regulatory authorities when required by law
Service providers are required to use reasonable safeguards and may only use information for authorized business purposes.
We may also disclose information when necessary to enforce rental agreements, protect our rights and property, investigate fraud, or respond to lawful requests.
- SMS / Text Message Communications
If you provide your mobile phone number, you expressly consent to receive text messages (SMS or MMS) regarding rental information, account updates, payment reminders, security notices, and service-related communications.
Message frequency may vary. Message and data rates may apply based on your carrier plan.
You may opt out at any time by replying STOP to any message or contacting us directly at 817-203-2825 or Info@287Storage.net. After opting out, you will receive confirmation and will no longer receive SMS messages unless you opt back in.
Consent to receive text messages is not required as a condition of renting a storage unit.
We do not sell or share mobile phone numbers for marketing purposes.
- Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
Sensitive payment information submitted through our website is transmitted using secure encryption technologies. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
- Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce rental agreements
• Maintain business and accounting records
Retention periods may vary depending on the type of information and applicable legal requirements.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic patterns, and improve functionality.
You may modify your browser settings to decline cookies; however, certain features of the website may not function properly.
- Texas Data Privacy Compliance
As a Texas-based business, 287 Storage complies with applicable state and federal privacy laws, including Texas data breach notification requirements.
In the event of a security breach involving legally protected personal information, affected individuals will be notified in accordance with Texas law.
- Children’s Privacy
Our website and services are not directed toward individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors or enter into rental agreements with individuals under 18.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party site they visit.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on https://287storage.net with a revised effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised Policy.
- Contact Information
287 Storage
PO Box 181833
Arlington, TX 76096
Phone: 817-203-2825
Email: Info@287Storage.net
